Student Support
Need help with managing or understanding your degree?
The Faculty of Arts Student Support Office can provide degree advice, resolve complete enrolment issues and guide you to student resources and support services to ensure you get the most out of your studies.
Navigating university life can be tricky.
We encourage you to reach out and utilise the support service available. The University of Adelaide has a variety of resources available to help students be prepared for their academic study.
Arts Academic Contacts
Would you like to know more about your degree, including degree structure, specialisations, majors/minors or potential career options? Or do you need course approval for exchange? Then speak to one of our helpful Program Coordinators and Discipline Advisors! You may also require advice or support with a variety of academic issues.
Study and assessment help
Ask Adelaide is your go-to student service centre. The Ask Adelaide team can help with all general student enquiries by online chat, over the phone or in person. If your enquiry is more complex, the team can refer you to the correct place to get the help you need.
| Academic transcripts | Access Adelaide support | ADAPT support | Device support |
| Enrolment help | Exams support | Expert and Faculty referrals | Forms support |
| General finance enquiries | Graduation support | ID Cards | Official letters |
| Online shop support | Password help | Printing and wifi set up | Timetable clashes |
More information on Ask Adelaide, as well as how to get in touch can be found on their page.
Health and Wellbeing
- Wellbeing Hub
- Student Life Counselling Support
- Adelaide University Union Student Care
- Disability support
- On campus safety
- University Health Practice
Cultural
Living
Get involved with the University's activities and enhance your experience while studying.
Adelaide University Union
The Adelaide University Union provides services and advice for almost every aspect of your life on campus.
Clubs and student societies
Joining a club is the best way to meet people, share your interests and make friends on campus.
Adelaide University Sport
Adelaide University Sport provides and promotes the best possible sport and recreation environment for the University.
Faculty of Arts clubs and associations
Student Hubs
There are a number of dedicates student hub spaces where you can study in quiet or catch up with classmates.
Explore our top FAQs
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Enrolment
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Study plan and degree options
- Where can I find my study plan?
- What is the difference between a core course and an elective?
- What electives should I study?
- What are the different types of classes?
- What's the difference between part-time and full-time study?
- Can I transfer to another degree?
- If I've accepted my SATAC offer and enrolled, but now want to defer, what should I do?
- How do I take a break from study?
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Orientation
- How do I get a student ID card?
- Is Microsoft Office 365 available for students and staff?
- How do I connect to the University's wireless network?
- How do I hire a locker in Hub Central?
- What's my student email address?
- Where can I buy my textbooks?
- How do I book a project room in Hub Central?
- How can I get my course reader?
Faculty Office
The Student Support Office is located in the Ground Floor of the Napier Building.
Opening hours:
Monday, Wednesday, Thursday & Friday: 10.00am - 4.00pm
Tuesday: 11.00am - 4.00pm
PLEASE NOTE: The Student Support Office will be closed from 4pm, 17 December and will re-open at 10am, 11 January 2021.
University action on COVID-19
We are closely monitoring the COVID-19 situation, and our response is being shaped by the latest advice from Australian health and foreign affairs authorities.
News
24 Nov
Cook with Kayoko: online cooking class with our Japanese lecturer Part 2
On Thursday, May 22, our Japanese lecturer Kayoko Enomoto held an online cooking class for staff and students. 12 Nov
2020 End of Year University Closedown Period Update
Due to the University temporarily closing for business on the 18th of December 2020 through to the 10th of January 2021, the Faculty of Arts is changing how our services are delivered in this period. 09 Oct
Study Overseas COVID-19 Update
Due to the ongoing COVID-19 pandemic, the University of Adelaide has made the decision to extend the suspension on non-essential student travel until mid-2021.